Contact Us

Contact Info

Premium Food Delivery has a clear goal to bring high-quality food, raw materials, and ingredients from all over the world to arrive at your kitchen in the best possible conditions.

Address

8/3 Sukhumvit 62, Yaek 8-6 Prakhanong, Bang Chak Bangkok 10260

Working Days/Hours

Mon - Sat / 9:00AM - 5:00PM


Send Us a Message





    Frequently Asked Questions

    Not sure how to order online? Get started with this simple step-by-step tutorial.

    Shop from the best online store for a high-quality selection of premium meats, seafood, fruits, dairy products, and other ingredients.

    Step 1: From the homepage, select your favorite ingredient by visiting our shop.

    How to order - Step1

    Step 2: After you click, it will then redirect you to the shop page.

    2.1 Choose a product by sorting them or choosing among the Product Categories. How to order - Step2 2.2 After choosing a product, select the number of products to order. 2.3 Click on the “Add to cart” button to add the product to your cart. How to order - step 2.2

    Product's Page

    Be sure to check the quantity before adding an item to your cart. You can add additional products to your cart by going to other product pages and repeating steps 2.1, 2.2, 2.3

    Step 3: Once you have added all the products you want, go, and check your cart.

    How to order - Step3

    Step 4: On your cart page, you can:

    4.1 Change the quantity of the products or 4.2 Remove products. How to order - Step 4 The 'Update Cart' button is enabled when you edit an item's quantity on your cart. Be sure to click it to save your changes. How to order - Step 4

    Step 5: Click to 'proceed to checkout,' then provide the required information.

    How to order - Step 5 5.1 Fill up all the information needed for the Billing & Shipping. Ensure that all details are correct to avoid any issues or delays. How to order - Before Step6

    Step 6: Pay via Credit/ Debit Card and Cash Payment or Direct bank transfer or Pay by Promptpay QRcode.

    How to order - Step 6

    Credit/ Debit Card and Cash Payment

    6.1 After choosing Credit/ Debit and Cash Payment, your order has been received. Click 'ORDER NOW' to proceed with the payment confirmation on the payment page. 6.1.1 Click on the button 'Pay via 2C2P'. Then it will redirect you to the 2C2P SCB Bank page. How to order - Payment Via 2c2P   How to order - direct bank transfer

    Direct Bank Transfer

    6.2 After choosing direct bank transfer, click 'ORDER NOW' to proceed with the payment confirmation. How to order - order received 6.2.1 Add all the information to confirm your payment. 6.2.2 Please Upload your Slip after the Payment. 6.2.3 Click the 'Submit' button to complete the payment. How to order - confirm payment 6.3 After choosing the Pay by Promptpay QRcode, click 'ORDER NOW' to proceed with the payment confirmation. How to order - QRcode 6.3.1 Your order has been received. Please confirm your payment here Confirm Payment. How to order - promptpay qrcode 6.3.1 Scan the PromptPay ID QR Code to complete the payment. Confirm here your payment: https://premiumfoodthailand.com/confirm-payment/ 6.3.2 Add the transfer amount and check all details if correct then complete the payment. 6.3.3 Please Upload your Slip after the Payment. 6.3.4 Click the 'Submit' button to complete. How to order - confirm payment qrcode

    Step 7: After the complete payment via Credit/ Debit Card and Cash Payment or Direct bank transfer or Pay by Promptpay QRcode

    You will receive an order confirmation email with your order details and our Delivery System will send you an SMS with the Shipping Tracking Number You're all set! Keep safe, and enjoy your favorite ingredients!


    Dear Customer, in order to cancel your order, you need to send an email to: info@premiumfoodthailand.com and write your Order Number. Our Team will contact you as soon as possible


    Dear Customer, in order to edit your order, you need to send an email to: info@premiumfoodthailand.com and write your Order Number. Our Team will contact you as soon as possible

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    Wrong, missing or faulty items received

    We do our best to ensure that every order that leaves our warehouse is correct and perfectly packed. Mistakes might occasionally be made. When receiving your order, please check the products our staff delivers to you with the order detail document as well as the receipt. If wrong, missing, or faulty items should be found, please notify us within 24 hours at info@premiumfoodthailand.com or by phone at 095-064-3760 and our customer service team will rectify it with as little inconvenience to you as possible.

    Returns

    Unfortunately, Perishable foods cannot be returned, apart from the above cases.